Helping retail organisations thrive in an industry embracing change
Retail companies are investing in technology to survive a rapidly changing industry. Customer experience, customer journeys and e-commerce are the core ‘front-end’ areas where much time is spent. In fact, 90% of retailers say the impact of this digital transformation has been good for business.
Yet there is a recognition that more could be done – 78% of businesses say digital transformation should be more widespread in their organisation.